A few days ago I went to AC Moore to buy some art supplies and wanted to use a coupon and my discount card to get points on it as well. While cashing out several of the items that I was purchasing were already on sale yet they did not ring up on sale.
The manager agreed they should have so she inputted the correct price. The young girl cashier appeared to have deleted the original full retail price however I thought she had deleted both the retail and sale price. So when the total was given I asked her if she was sure that the total was correct because it seemed to be way to low by about $30. She insisted that it was correct. So rather than wasting any more time and holding up the line I went out to my car and calculated what I had in the bag and what she actually charged me. Sure enough they shorted themselves about $30 worth of stuff.
As my wife and I have always taught our children by example I told my daughter who had been waiting in the car that I'm going back into the store and speak with the manager and do my best to not get this young girl in any trouble but at the same time I can't accept this kind of a windfall.
So I went back in spoke to the manager and showed her how I had not been charged as well as explained how confusing the screen looked to both the cashier and myself as it did appear to have doubled the sales.
The manager was pretty much speechless and said she can't remember the last time anyone came back in to get charged more if it was our mistake. I told her the universe has a way of balancing itself and aside from that it simply is dishonorable and will only lead to a bad painting...as I chuckled with her a bit.
She charged me the correct amount and then even gave me some extra points on my card. That alone would have been a great Karma return but it did not stop there.
The next day I planned to return with my special 60% off coupon to purchase a compressor for airbrush retail $319. I was looking forward to using the coupon as it would bring my price to about $130 tax and such. well the same manager was there and she unlocked the case and gave me the compressor.
I went to ring it up and low and behold it came up $49.95..... in shock I stated that she probably needs to call her manager for a price check since that is nearly 80% off and can't be correct. These compressors run at least $250 all day long even on Ebay.
So the manager scanned the item and again it came up $49.95 . She told me there was nothing she could do about it and she has no choice but to charge me a sale price of $49.95. She said I guess your honesty paid off to the tune of $275 dollars in savings only one day later.
What a great testimony to my children and to anyone that what goes around will come around and sometimes ten fold!
Art of Ed Beard Jr.
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